• Finance And Business 22.01.2019 Comments Off on Communication Customer HernA1ndez GonzA1lez Caballero PDF 1b520eebe

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    by Héctor M. / Pérez Hernández, Jorge M. / López González, Lia / Caballero Bravo, Carmen Pérez Feijoo : Communication and customer service

    ISBN : #8448180860 | Date : 2012

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  • Finance And Business 22.01.2019 Comments Off on End Job Description Job Focus Performance Focus PDF 452919480

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    The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus PDF




    by Tim Baker : The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus

    ISBN : #1137581441 | Date : 2015-12-02

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    PDF-62e99 | ‘That’s not my job.’ If you don’t want your employees to say that, why do you start your relationship by giving them a narrow task and competency focused description of their job? We need people to fulfil many different roles at work yes the need to do their job, but they also need to contribute positive energy, collaborate, and take personal reasonability for innovation and personal development… The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus


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  • Finance And Business 21.01.2019 Comments Off on Leaders Guide Presenting Financial Times PDF 12631ce10

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    by Tom Bird : The Leader’s Guide to Presenting (Financial Times Series)

    ISBN : #1292119985 | Date : 2017-05-21

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    PDF-50cec | Presentations are an inevitable part of a leader’s day to day. They are fundamental to delivering information, motivating staff and building relationships.   The Leader’s Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you’ll discover how persuasion, influence and communication are critical to your own imp… The Leader’s Guide to Presenting (Financial Times Series)


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  • Finance And Business 21.01.2019 Comments Off on Open Incubator Model Entrepreneurship Development PDF 77f54255f

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    The Open Incubator Model: Entrepreneurship, Open Innovation, and Economic Development in the Periphery PDF




    by Ilan Bijaoui : The Open Incubator Model: Entrepreneurship, Open Innovation, and Economic Development in the Periphery

    ISBN : #1137492392 | Date : 2015-10-08

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    PDF-c80d7 | The Open Incubator Model analyzes the different support policies needed in big cities, rural areas and country borders for entrepreneurs in developed and developing countries to generate cooperation and improve the business models of local SMEs…. The Open Incubator Model: Entrepreneurship, Open Innovation, and Economic Development in the Periphery


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  • Finance And Business 20.01.2019 Comments Off on One Future Building Relationships Customer PDF 64dd252da

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    The One to One Future: Building Relationships One Customer at a Time PDF




    by Don Peppers : The One to One Future: Building Relationships One Customer at a Time

    ISBN : #0385425287 | Date : 1993-07-01

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    PDF-a47fd | A guide to pitching products and services to one customer at a time shows business people how to find the twenty percent of their loyal customer base and how to find out what those customers want. 40,000 first printing. $40,000 ad/promo…. The One to One Future: Building Relationships One Customer at a Time


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  • Finance And Business 20.01.2019 Comments Off on Future Minds Digital Changing Matters PDF B2c065216

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    Future Minds: How the Digital Age Is Changing Our Minds, Why This Matters, and What We Can Do About It PDF




    by Richard Watson : Future Minds: How the Digital Age Is Changing Our Minds, Why This Matters, and What We Can Do About It

    ISBN : #185788549X | Date : 2010-10-07

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    PDF-f4c98 | We are on the cusp of a revolution. Mobile phones, computers and iPods are commonplace in hundreds of millions of households worldwide, influencing how we think and shaping how we interact. In the future, smart machines will compete with clever people for employment and even human affection. We are shifting to a world where knowledge will be automated and people will be rewarded instead as concept… Future Minds: How the Digital Age Is Changing Our Minds, Why This Matters, and What We Can Do About It


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  • Finance And Business 19.01.2019 Comments Off on Improvisation Inc Robert Lowe PDF B9648f7d3

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    by Robert Lowe : Improvisation, Inc.

    ISBN : #078612072X | Date : 2001-01

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  • Finance And Business 13.01.2019 Comments Off on Refocus Cutting Edge Strategies Evolve Business PDF C116e0f50

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    by Ron Dawson : Refocus: Cutting-Edge Strategies to Evolve Your Video Business

    ISBN : #0321635302 | Date : 2009-07-25

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    PDF-2283a | Forewords by David Hebel, Founder & CEO, Digital Juice, Inc. and Steve Weiss, Partner, Zacuto Do you want to stand out in today’s competitive wedding, corporate, and event video markets? To be paid what you’re worth for the creative work you produce? To find an extra two hours a day to pursue your passion? To get out from under the backlog of unfinished projects? If the answer is “yes,” t… Refocus: Cutting-Edge Strategies to Evolve Your Video Business


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  • Finance And Business 12.01.2019 Comments Off on Innovators Marketplace Activate Understanding Innovation PDF 6e9e128ff

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    Innovators’ Marketplace: Using Games to Activate and Train Innovators (Understanding Innovation) PDF




    by Yukio Ohsawa : Innovators’ Marketplace: Using Games to Activate and Train Innovators (Understanding Innovation)

    ISBN : #3642444563 | Date : 2014-04-13

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    PDF-69e0c | This book presents a powerful method for innovation that reinforces combinatorial and analogical thoughts, with interdisciplinary communications among stakeholders in the market. In this method called Innovators’ Marketplace, two games – Innovators’ Market Game and Analogy Game – accelerate the spiral of innovation with visualizing data on the connectivity of pieces of existing knowledge. Some pla… Innovators’ Marketplace: Using Games to Activate and Train Innovators (Understanding Innovation)


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    Innovators’ Marketplace: Using Games to Activate and Train Innovators (Understanding Innovation) by by Yukio Ohsawa

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  • Finance And Business 12.01.2019 Comments Off on Game Changer Ecosystem Days Less PDF 2badd232a

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    by Kathie Topel : The Game Changer Ecosystem: ROI in 90 Days or Less

    ISBN : #0997229500 | Date : 2016-01-24

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    PDF-c7c36 | The Game Changer Ecosystem: ROI in 90 Days or Less by business strategist and visionary Kathie Topel identifies the gaps that exist in most of today’s businesses, and delves into the strategies to get your teams working together synergistically. This book is all about showing you how to: • Align everyone from the backroom to the boardroom with the clear vision, • Develop collaboration that … The Game Changer Ecosystem: ROI in 90 Days or Less


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  • Finance And Business 12.01.2019 Comments Off on Strategic Networks Learning Compete Management PDF 5cecead31

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    : Strategic Networks: Learning to Compete (Strategic Management Society)

    ISBN : #1405135859 | Date : 2007-01-02

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    PDF-4d3ea | This book explores the creation of ‘learning networks’ and sheds light on how they function:- real versus virtual forms of interaction, collaboration versus competition in the learning process, and joint value creation versus individual value appropriation in networks. Written by international experts in the field of global strategy. Contributions have been selected for their insights and inter… Strategic Networks: Learning to Compete (Strategic Management Society)


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  • Finance And Business 12.01.2019 Comments Off on Business Strategy Era Political Change PDF 28eac6eac

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    Business Strategy for an Era of Political Change PDF




    by Charles S. Mack : Business Strategy for an Era of Political Change

    ISBN : #1567202403 | Date : 2001-09-30

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    PDF-1f889 | America’s political party system is dying, Mack says, and it is being replaced by major interest groups that are using their vast grassroots networks and financial resources to take over the parties’ traditional functions. These interests include advocacy organizations for labor, the environment, minorities, and other causes often competitive with business interests. Mack lays out specific actions… Business Strategy for an Era of Political Change


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  • Finance And Business 12.01.2019 Comments Off on 10 Steps Successful Customer Service PDF C5ce675b1

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    by Maxine Kamin : 10 Steps to Successful Customer Service

    ISBN : #1562865900 | Date : 2010-02-01

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    PDF-452fb | Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin… 10 Steps to Successful Customer Service


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  • Finance And Business 11.01.2019 Comments Off on Evaluation Basics Donald V McCain PDF F461a6609

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    by Donald V. McCain : Evaluation Basics

    ISBN : #160728104X | Date : 2016-07-01

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    PDF-14dd5 | Your training: Do they love it or live it? How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn’t the truest measure of your effectiveness. To find out whether your participants are applying what they’ve learned on the job, you need a good evaluation strategy—one that con… Evaluation Basics


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    : Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7

    ISBN : #1870562089 | Date : 1993-06

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